Terms & Conditions

Website Terms and Conditions for Users, Clients and End Customers pertaining to the following company: ‘Nordis Travel ApS’ with phone number +45 2622 0288, email address info@nordistravel.com and registered address Esromgade 15, 2200 Copenhagen, Denmark.

These Terms and Conditions (hereinafter referred to as “the Terms and Conditions” or the “Agreement”) govern your, as the end customer (hereinafter referred to as “travelers'') and Nordis Travel’s clients (hereinafter referred to as “the Clients”) visits to the following legal registered entity’s website: ‘Nordis Travel ApS’ (hereinafter referred to as “Provider”) with website address: www.nordistravel.com (“the Website”). From the Clients’ desire to use the Provider’s website, the Clients acknowledge and hereby agree to follow and adhere to the Terms and Conditions. The travelers and the Clients are not allowed to use or download Content acquired on the Provider’s website for advertising and other similar reasons without the consent of the Provider and cannot share this Content to any external third parties without the explicit consent of the Provider. Nordis Travel ApS is a travel company with an online public site and hence, the Website is accessible to anyone, with the result that anyone and anything can be a traveler, for the purposes of these Terms and Conditions.

Liability of the Provider

The Provider is solely responsible and liable for the proper and solid fulfillment of the obligations arising out of this Agreement, pursuant to the expectations that the Clients of the Provider may reasonably have under the clauses specified in this Agreement, and for the responsibilities and obligations outlined within this Agreement, notwithstanding of whether such responsibilities and obligations are to be executed by the Provider or by any other external independent service provider and this irrespective of the Providers’ right to outsource and utilize any other independent service providers. Meaning that the Provider reserves the right to choose a third-party supplier (i.e. external independent service provider) when the Provider properly performs its responsibilities from this Agreement.
The Provider does not hold ownership to any of the relevant aircraft, accommodation, restaurants and other similar relevant facilities used while undertaking the tours organized or the relevant aircraft, accommodation, restaurants and other similar things viewed on the Website. Consequently, the Provider may transfer its obligations and responsibilities arising out of this Agreement to third parties, as per clause number 1 above, and hence, these third parties shall be held liable to the Client for their own actions and performance hereunder. The Provider pledges to undertake all necessary actions in a timely manner to resolve any disputes, issues and conflicts that travelers may have or witness within the country of temporary residence, and if necessary, help the travelers/tourists and the Clients in resolving such disputes, issues and conflicts.
Upon prior written consent of a Client, the Provider may replace confirmed services and provide travelers with similar services or services of a higher standard to travelers.
The Provider does not bear any liability, under any circumstances whatsoever, in the event that the travelers suffer harm, death, illness or injury in consequence of any failure to fulfill, perform or negligent, and/or incomplete performance of the Clients where such failure or negligence is relevant to (a) the actions and/or omissions of any member of the party, or (b) those of an external third party that is not in any way associated with the traveler’s holiday, or (c) an event which neither the Provider or the independent service provider could have reasonably foreseen or avoided even with due care.
Correspondingly, in accordance with clause 4(c) above, the Provider shall not be responsible or liable for or deemed in breach of this Agreement because of any delay or failure in the performance of this Agreement due to any event or circumstance the occurrence and the effect of which the party affected thereby is unable to prevent and avoid, including, without limitation acts of God; pandemics, government regulation, curtailment of transportation facilities, strikes, lock-outs or other industrial actions or trade disputes of whatever nature (whether involving employees of a party or a third party), terrorist attacks, haze, sabotage, riots, civil disturbances, insurrections, national emergencies (whether in fact or law), blockades, acts of war (declared or not), etc. (a “Force Majeure Event”). The non-performing party shall give the other party written notice describing the particulars of the Force Majeure Event as soon as possible.
Should any travelers suffer harm, illness, injury, or death via misadventure resulting from an activity, irrespective of whether that particular activity does or does not constitute part of the tour that the Provider has organized for the Client, the Provider will not bear any liability and responsibility whatsoever. The Provider will, nevertheless, provider general advice, assistance, and help where appropriate, applicable and relevant.
Alter routes, itineraries, or departure times without prior written notice ought to be necessary as a result of weather or other reasons that are beyond the Provider’s control. In the event that flights have to be changed, the tour participant is solely responsible for any additional costs and expenses that are depended on such changes and become payable.
The Provider reserves the right to alter an itinerary or route after departure because of local situations or events that are beyond the Provider’s control. In such emergency situations or events, the additional expenses of any necessary itinerary changes will be paid by the Client.
In the event that the Value Added Tax (VAT) has been adjusted and changed by the government(s) from the countries that the Provider is providing services to, the Provider reserves the complete and absolute right to raise the offer made to the Clients under this Agreement or apply a new VAT charge to the Clients that are operating within those countries that have changed their VAT regulations accordingly.
At the time of payment, should the local currency change more than 4% in comparison to the time in which the Client has accepted the offer under this Agreement, the Provider also reserves the complete and absolute right to change and adjust the final price that the Client has to pay accordingly.

Liability of the client:

The Client is solely responsible for organizing travel insurance for travelers, despite the fact that a suitable policy can be integrated into the tour package. The Client ought to make sure that the insurance cover is relevant and applies to the specific activities the Client is booking and that are confirmed and put in writing.
The Client ought to further make sure that each traveler has obtained and is in possession of a valid passport, visa, and all other required documentation that are necessary for the entry of the countries they are touring. The Provider accepts no liability, under any circumstances whatsoever, for any delay or costs in the event that the documents are not in order or the documents have not arrived on time.
All relevant equipment and personal effects will be at all times and in all situations at the owner’s sole risk and responsibility. The Provider cannot accept liability for any harm, death, injury, loss, damage, or delay to a travelers’ luggage or effects, except if directly caused by the negligence of one of the Provider’s representatives.
Additionally, the Client ought to be solely liable of notifying the travelers of potential risk for the ones that have potential clinical risks and health-related issues. For instance, including but not limited to, pregnancy, allergies, heart disease, cancer, and other things.

Smoking

The Provider has a strict no smoking policy within any vehicle operated by the Provider. Certain stops can be organized for the travelers that wish to smoke. All accommodation will be booked with also a strict no smoking policy within the rooms. The travelers that violate this no smoking policy and other smoking regulations/guidelines will be fined by the Provider’s independent service provider.

Payment

An invoice will be sent by the Provider to the Client when the free cancellation deadline passes. Full payment should be received according to the deadline stated on the invoice. The Provider reserves the right not to supply the final travel documents, relevant tour programs, vouchers and/or other relevant services in the event that the payment is unable to be received, in accordance with this agreement. A separate special payment agreement can be made by written consent between the representatives of the Provider and the Client.

In the event that the payment is not received to the Provider, an interest of 2% shall be added to the invoice, otherwise with written consent with the Provider’s representative. The interest of 2% shall be in the first stage of the late payment by the Client and subsequently, the interest will increase cumulatively.

Cancellation

Norway, Finland, Denmark, Sweden, and the Baltics (except Lofoten, Lapland, and Northern Sweden)

Entire groups:

Up to 35 days before arrival: No charge

Individual cancellation fees:

35-15 days prior to arrival: 25%
14-08 days prior to arrival: 50%
7-2 days prior to arrival: 75%
48 hours or less prior to arrival: 100%

Iceland, Lofoten, Lapland area, and Northern Sweden

Entire groups:

Up to 65 days prior to arrival: no charge

Individual cancellations fees:

Up to 65 days prior to arrival: no charge
64-30 days before arrival: 30%
29-15 days before arrival: 50%
Less than 15 days before arrival: 100%

*For special arrangements with different cancellation deadlines other than the above-mentioned deadline, the Provider will inform the special cancellation deadline by writing.

UPDATING OF TERMS AND CONDITIONS

The Provider reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s and the traveler’s responsibility to be familiar with them. The latest terms and conditions can always be found on the Provider’s website www.nordistravel.com and will supersede any previous versions. The Client’s and traveler’s continued use of this Website following the publishing of modifications and adjustments will be considered as the Client’s and traveler’s explicit acceptance to follow these Terms and Conditions, including such modifications and adjustments.

Child Policy

The Provider shall not bear any liability in the event that the equipment or facilities supplied and provided by its suppliers do not ideally suit or fit to the needs of young children. Due to the nature of the tours and the destination, the parents shall be solely responsible and liable for all of the actions and the behavior of the children.

Infant between 0-2 years, when staying in parents’ bed, free of charge.

Children between 3-5 years, when staying in parents’ bed, receive a decrease of 60% of the tour cost.

Children between 06-12 years, when sharing a room with adults, receive a decrease of 40% of the tour cost.

The young between 12-17 years, when sharing a room with adults, receive a decrease of 20% of the tour cost.

The Provider provides certain information on the Website. Content currently or anticipated to be displayed at this Website is provided by the Provider, its affiliates, and/or subsidiary, and includes but is not limited to Website Design, Logos, Brand Names, itineraries (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates, or subsidiary (“the Owners”), and are protected by the Danish and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the Client and the traveler are not granted a license or any other right including without limitation under Copyright, Trademark, Patent, or other Intellectual Property Rights in or to the Content.

Choice of Law and Jurisdiction

This Website is controlled, operated, and administered by the Provider from Denmark. Access to the Website from territories or countries where the Website and its Content is illegal is prohibited. The Client or the traveler may not use this Website in violation of Danish laws and regulations.

These Terms and Conditions shall be governed by the laws of Denmark, and hence, the Client and the traveler consent to the jurisdiction of the Danish courts in the event of any dispute.

Indemnification of Legal Fees, Out-of-Pocket expenses and Liability for Breach

If the Client or the traveler breaches these Terms and Conditions, the Provider shall be compensated by the breaching party for its reasonable legal fees and out-of-pocket expenses which in any way relate to the breach of these Terms and Conditions.

The Client and the traveler acknowledge that compliance with these Terms and Conditions is necessary to protect the goodwill and other proprietary interests of the Provider and that a breach of these Terms and Conditions will also give rise to irreparable and continuing injury to the Provider.

Therefore, the Client and the traveler by using the Website hereby agree that breach of these Terms and Conditions will give the right to the Provider to seek damages for any losses and damages incurred as a result of a breach of these Terms and Conditions and/or in connection with such violation.

Entire Agreement

These Terms and Conditions represent the entire agreement between the Provider and the Client or the traveler, completely replacing any other previous written or verbal agreements concerning the relationship of the parties involved.

Severability

If any Clause, or part of a Clause, of these Terms and Conditions, is found by any court or administrative body of competent jurisdiction to be illegal, invalid or unenforceable, the legality, validity or enforceability of the remainder of the Clause or Paragraph which contains the relevant provision shall not be affected, unless otherwise stipulated under applicable law. If the remainder of the provision is not affected, the Client or the traveler and the Provider shall use all reasonable endeavors to agree within a reasonable time upon any lawful and reasonable variations to the Agreement which may be necessary in order to achieve, to the greatest extent possible, the same effect as would have been achieved by the Clause, or the part of the Clause, in question.

Contact Information

Questions about these Terms and Conditions should be sent to us through email at info@nordistravel.com or through our Contact Us page or via mail at our registered office business address.

In the event that the Provider has to contact the Client or the traveler, the Provider will try to reach the Client or the traveler via phone, if it has been provided, or the Provider will use the email that the Client or the traveler has provided.